Turchi
    Turchi

    TURCHI · Support

    We're here. Always.

    Technical support, spare parts, sales or training — whatever you need, the TURCHI team responds within 15 minutes. Because a stopped pile driver means a stopped job site.

    commerciale@turchi.pr.it

    CONTACT US

    Choose your preferred channel

    Four ways to reach us. Same response speed.

    Phone

    Speak directly with our team. Available Monday to Friday.

    Mon — Fri: 08:00 — 12:30 / 13:30 — 17:00

    WhatsApp Service

    Write to us on WhatsApp for technical and after-sales support. Send photos of the problem or the part you need.

    Replies within 15 minutes during business hours

    Email

    For detailed requests, quotes or technical documentation. Attach files up to 10 MB.

    commerciale@turchi.pr.it

    Response in 15 minutes

    Online form

    Fill out the form below with all the details. Your message is automatically routed to the right department.

    Average response time: 15 minutes

    Available 24/7

    DEPARTMENTS

    Each department, a dedicated team

    Your request goes directly to whoever can solve it. No switchboards, no waiting.

    Request support

    Fill it in 30 seconds. We will get back to you.

    Reply within 15 minutesNo commitment

    15 min

    Average first response time

    During business hours (Mon-Fri 08:00-12:30 / 13:30-17:00)

    Direct contacts

    commerciale@turchi.pr.itservice@turchi.pr.it

    Service hours

    Monday — Friday08:00 — 12:30 / 13:30 — 17:00
    SaturdayClosed
    SundayClosed

    Headquarters

    TURCHI Daniele SRL

    Via Ugo la Malfa, 51

    43013 Pilastro (PR)

    Italy

    Open in Google Maps

    WHERE WE ARE

    TURCHI Headquarters

    Pilastro (PR), in the heart of Emilia's mechanical district.

    Via Ugo la Malfa, 51 — 43013 Pilastro (PR), Italy
    Industrial area of Pilastro, Langhirano (PR)
    Production facility + machine showroom

    FAQ

    FAQ

    Can't find what you're looking for? Browse the full FAQ list. Contact us through the or email us at commerciale@turchi.pr.it.

    Our average first response time is 15 minutes during business hours (Mon-Fri 08:00-12:30 / 13:30-17:00). For urgent requests with a machine down, our technical team contacts you with immediate priority.

    Yes. Our team can perform remote diagnostics via phone, WhatsApp (with photos/videos) or through the remote monitoring system installed on newer machines. We often solve problems without needing an on-site visit.

    250+

    Active machines in Europe

    1h

    Maximum response time

    48h

    Parts delivery in Europe

    98%

    Client uptime rate

    TURCHI · Always by your side

    Don't stay in doubt. Write to us.

    Whether it's a quote, an urgent spare part or a simple question — the TURCHI team is just a phone call away.

    Response in 15 minutes
    Support in 55+ countries
    Genuine parts in 48h
    Configure
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