TURCHI · Support
Clear hours, clear channels, and WhatsApp support. Because when your pile driver stops, every minute counts.
Hours
Quick support
We know a stopped pile driver means a stopped jobsite — and that costs money. WhatsApp is the fastest channel for technical support: send photos, describe the issue, and get guidance quickly.
Message us on WhatsApp
Send a message to +39 340 327 4734 with machine model, serial number, and a description of the problem.
Send photos or video of the fault
A picture is worth a thousand words — it helps us diagnose faster.
Get guidance
Our technical team replies during business hours with diagnosis and next steps.
Direct contacts
Phone availability:
Mon — Fri, 08:00 — 12:30 / 13:30 — 17:00
Typical email response time:
Within 15 minutes
International customers
TURCHI headquarters runs on CET (Central European Time), but our customers work from Romania to Australia. For requests outside European hours, email or WhatsApp anytime — we will reply as soon as we reopen.
Languages supported
Current time at TURCHI HQ
05:38
CET (Central European Time)
FAQ
Can't find what you're looking for? Browse the full FAQ list. Contact us through the or email us at commerciale@turchi.pr.it.
TURCHI · Always reachable
Whether it is Monday morning or Friday afternoon — there is always a way to reach us.
TURCHI will be exhibiting at Intersolar Europe 2026 in Munich, Hall A5 Booth 240. See the TURCHI 300F, tracked pile trolley and all utility-scale solar configurations live. Book a meeting with our team.
Purchase or rental with operator? The right question isn't the daily cost — it's how many MW you install per year. Here's how to think about break-even in megawatts — without brochure numbers, because cost per MW depends on your ground and your piles.
Regular servicing like any machine (oils, filters, grease), plus a wear kit to keep in stock. Those working hard on tough ground spend about €7,000 a year on consumable parts. Here's what counts as routine maintenance and what's in the TURCHI 300F spare-parts kit.
